1. Overview

Bespoke Bali (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit bespokebali.com or use our event and catering services. By using our Site and services, you consent to the practices described below.

2. Data We Collect

  • Personal Information: Name, email, phone number, event details (date, venue, guest count), menu preferences, dietary restrictions, and any additional information you provide during inquiries or bookings.
  • Payment Information: Credit card or bank details are processed securely through third-party gateways. Bespoke Bali does not store or have access to any of your sensitive payment information on our servers.
  • Usage Data: IP address, browser type, visited pages, and form submissions collected via analytics tools and cookies.

3. Purpose of Collection

We process your data to:

  • Create and deliver customized event, dining, and catering services.
  • Manage inquiries, proposals, bookings, confirmations, and payments.
  • Communicate with you regarding menu selections, service updates, or event coordination.
  • Improve our website, customer service, and offerings through analytics.
  • Send promotional offers, new menu launches, or event updates—but only with your consent (you may opt out anytime).

4. Consent

By submitting your information through our Site or booking forms, you consent to its collection and use as outlined in this Policy. You may withdraw consent at any time by contacting us at hi@bespokebali.com.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website performance. You may adjust cookie settings in your browser; however, disabling them may affect site functionality.

6. Data Sharing

We may share your data with:

  • Third-party service providers (venues, decorators, entertainment, logistics partners, etc.) to fulfill event and catering services.
  • Legal authorities, if required by law. We do not sell or rent personal data to third parties.

7. International Data Transfers

Your data may be transferred to and processed in countries outside your residence, including Indonesia. We ensure such transfers comply with applicable data protection laws and safeguards.

8. Data Storage & Security

We store your data on secure servers and apply industry-standard measures such as encryption, access controls, and compliance audits to protect it from unauthorized access, disclosure, or misuse.

9. Retention

We retain your data only as long as necessary to provide our services, meet legal obligations, or for legitimate business purposes (such as accounting and customer service). You may request deletion unless retention is required by law.

10. Your Rights

Depending on your jurisdiction (e.g., Indonesian PDP Law, GDPR in the EU, PDPA in Singapore), you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccuracies.
  • Request deletion or restriction of processing.
  • Withdraw consent for marketing communications.
    To exercise these rights, please contact us at hi@bespokebali.com.

11. Children

Our services are not directed at individuals under 16 years old. We do not knowingly collect data from minors. If such data is identified, we will delete it immediately.

12. Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

13. Contact Us

For questions, concerns, or requests regarding your personal data, please contact us at:

Email: hi@bespokebali.com

At Bespoke Bali, your trust is everything to us. Protecting your privacy is part of how we create stress-free, memorable event and catering experiences.